Preflight check

Unused custom fields

Custom fields that almost nobody fills in.

Severity
Low
Dimension
Structure
CRMs
Attio and HubSpot
Dollar figure
Counted, not priced
01

How Preflight finds it

Custom fields (not built-in, not archived) that are filled on 2% of records or fewer. The report also shows, for each object, how many custom fields you have and how many are actually used. On HubSpot, fields created by installed apps count as custom, so expect a few you didn’t make.

02

Why it costs you

Reps scroll past forty empty fields to find the three that matter. Report builders guess which of three “Industry” fields is the real one. Counted and rated, not priced.

03

What “fixed” looks like

Every field the Overhaul touches goes into the data dictionary, with its allowed values and what fills it.

04

How it stays fixed

The data dictionary is the reference for which fields are real.

05

Related checks

Find out if your CRM has this.

A free, read-only Preflight runs this check and every other one. Your report within 2 business days of access.