Preflight check
Contacts with no company
Contacts that aren’t attached to any company.
How Preflight finds it
Any contact with no linked company. On HubSpot, it reads the contact’s company association.
Why it costs you
These people don’t show up when a rep opens the account, including the champion who replied last month. Account reports and account-based lists undercount. Counted and rated, not priced.
What “fixed” looks like
Every contact whose email domain matches a company already in your CRM gets linked, with zero unresolved matches. Contacts on personal email addresses can’t be matched by rule, so they go on the exception list by name instead of being guessed.
How it stays fixed
On Attio, new people are matched to a company by email domain automatically, so most leftovers are personal addresses or old imports. The data dictionary documents how contacts get linked going forward.
Related checks
Find out if your CRM has this.
A free, read-only Preflight runs this check and every other one. Your report within 2 business days of access.